Many importers face challenges with order fulfillment and supplier management when importing goods from China. There are numerous obstacles to overcome, all of which can lead to delays and additional expenses due to issues like language barriers, overpromised suppliers, unreliable logistics providers, wrong cargo, and more!
To help you avoid these issues, REPA team can manage & optimize your supply chain much better. We ensure your orders are processed smoothly and your supply chain runs efficiently.
FAQs
Who need this service?
If you don’t have a local office in China, and you need to fly back to Asia very often (or follow unhealthy sleep patterns), or you are in an e-commerce area, these are the signs that you need a team on the ground you can rely on.
Many of our clients already work with an ‘agent,’ a partner, or freelancer(s) on the ground. They work with REPA because they value
REPA’s business principles and working experiences.
what if I find out REPA takes comission from supplier?
You keep the cargo. REPA will 100% refund all your related order costs.
Can I contact suppler directly?
Sure, you can contact any supplier at any time. Also you can let any Chinese or third party contact with supplier for you.
Can I pay factory directly?
Sure, REPA fully respects your choice.
What if my order is lost or damaged?
REPA will help you get compensation from factory and shipping agent.